Meet the AI Agents that run your CX while you sleep.
StateSet iCommerce ResponseCX Engine deploys fully trained AI Agents that fully resolve repetitive work your team dreads—refunds, replacements, order edits, loyalty questions—while staying perfectly on brand. Launch in 48 hours and measure ROI in weeks, not quarters.
- Trained on your brand voice and data in 48 hours
- Deep commerce integrations across Shopify, Gorgias, Recharge, Loop
- Human hand-off with full context when you want it
84%
tickets resolved automatically
27s
average first-response speed
$47K
average monthly savings
Customer Outcomes
Loved by operators at the fastest-growing Shopify brands
ResponseCX becomes the always-on teammate that handles refunds, returns, replacements, and revenue recovery before a human ever needs to get involved.
“We wanted the automation to be fast, efficient and reliable. That is exactly what we got.”
Neil McVicar
Head of CX · Bartesian
30-day outcome guarantee
Proven Business Impact
Real Results from Real Businesses
See the measurable impact ResponseCX delivers for Shopify brands across industries
Cost Reduction
Operational Efficiency
VitalFuel Nutrition
Health & Wellness • $12M ARR
"ResponseCX transformed our entire customer experience while cutting costs almost in half."
ActiveWear Plus
Apparel • $8M ARR
"Our customers love the instant responses. Black Friday was our smoothest ever."
Ready to See Your Numbers?
Get a personalized ROI calculation based on your current support metrics
How ResponseCX Works
Go live in days—not months. Our streamlined onboarding ensures minimal disruption and 24/7 expert support.
Integrate your Shopify store, help desk, and other tools effortlessly. Our team can handle the setup end-to-end.
We help customize agents to reflect your brand voice, policies, and workflows, training them on your unique data.
Launch across your preferred channels and continuously refine performance with real-time learning and insights.
Fast & Easy Implementation
Most clients are fully operational within 3–5 business days with help from our onboarding team.
Integrations
Fully integrated with the stack you already run
Connect ResponseCX to your commerce, support, logistics, and finance tools in minutes. Our MCP-powered integrations keep every action auditable and synced in real time.
- Native integrations with Shopify, Gorgias, Zendesk, Recharge, Loop, Happy Returns, and 40+ more.
- Secure MCP data bridges pull order, subscription, and loyalty context into every conversation.
- Configurable playbooks automate refunds, replacements, subscriptions, and escalations with audit trails.
+40 more out-of-the-box connectors
Transform your customer experience
Enable your customers to get answers, solve problems, and manage their orders—any time, on any channel. Deploy an AI agent that is always available, deeply integrated with your Shopify store, and perfectly aligned with your brand's voice and policies.
- Engage and Delight Customers
- Deploy an AI agent that mirrors the best of your support team—helpful, efficient, and always on-brand.
- Resolve Issues End-to-End
- Empower customers with autonomous resolution for even complex tasks like order modifications, returns, or subscription management, directly integrated with your backend systems.
- Adapt and Improve Continuously
- Respond swiftly to changing customer needs and business dynamics. Harness powerful analytics to continuously refine your AI agent's performance and enhance the customer journey.
Customer Success Stories
Real Results from Real Brands
See how Shopify brands are transforming their customer service with measurable ROI
"The next generation of AI-powered customer experience has arrived. As a brand and former marketing technologist, exploring and implementing modern AI-powered tools for our brand is important to me. StateSet iCommerce provides a smart, scalable interface for our CX team to be at the forefront of e-commerce technology and to provide better experiences and support for our customers."
"Súper amable y atento en todo momento. Estoy muy satisfecha por su ayuda. Lo mejor!"
"Very helpful, even on a Sunday. Had my order fixed before breakfast."
"5/5. Fast, knowledgeable, and felt like a real teammate was on the other side."
"Quick response time and very helpful by the time I opened my email it was done."
"Automation across every channel is a game changer. It is fast, efficient and reliable."
"It update a delivery date in minutes when I was on holiday. Unreal."
Frequently Asked Questions
Everything you need to know about ResponseCX AI workers. Get instant answers to common questions orcontact our experts.
⭐ Popular Questions
Still have questions?
Our customer success team is here to help you get the most out of ResponseCX. Get personalized answers and see how AI workers can transform your business.
See ResponseCX in action
10-minute walkthrough. No hard sell.
Case studyReduced response time by 91%
How HydraPak used ResponseCX to automate support, improve CSAT, and give their customers a better experience.
- 91% faster first response time
- 80% decrease in time-to-resolution for replacements
- 24/7 coverage without adding headcount