ResponseCX | Pricing

Outcomes-Based Pricing

Pay Only for Results

No upfront costs. No monthly fees. Just pay for successful customer outcomes. Pre-negotiate your rates based on volume commitments.

Pay-Per-Outcome

Pay only for successful resolutions

Starting at $2.00/per outcome

Pay only for results
Transparent pricing
Monthly invoicing

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Volume Commitment

Pre-negotiated rates for high volume

As low as $1.50/per outcome

Volume discounts
Priority support
Custom SLAs

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Enterprise Agreement

Custom pricing for your needs

Negotiated rates
Dedicated success team
White-glove onboarding

Contact Sales

What Counts as an Outcome?

Successful Customer Resolutions

An outcome is counted when your AI agent successfully resolves a customer inquiry without human intervention.

Automated Actions

Includes order modifications, refunds processed, subscriptions managed, and tickets resolved autonomously.

Pre-Negotiated Rates

Work with our team to define what constitutes an outcome for your business and negotiate volume-based pricing.

Example Pre-Negotiated Volume Pricing

Monthly Volume	Price per Outcome	Estimated Monthly Cost
0 - 1,000 outcomes	$2.00	$0 - $2,000
1,001 - 5,000 outcomes	$1.75	$1,751 - $8,750
5,001 - 10,000 outcomes	$1.50	$7,501 - $15,000
10,001+ outcomes	Custom Pricing	Contact for quote

* Pricing tiers are cumulative. Higher volume commitments unlock better rates.

Platform Features Included

All outcomes-based pricing plans include full access to our platform

Essential

Core platform access

$1,520 with outcomes pricing

Get started

Administration
- Admin Users (1)
- AI Agents (1)
- Integrations (3)
- Ticket Volume (Unlimited)
- Record Storage (Unlimited)
Core Features
- Generative Responses
- Knowledge Base RAG
- Tools / Function Calling
- 90+ Languages
- Agent Analytics
- Agent Responses
- Agent Evaluations
- Escalation Logic
- Agent Orchestration
MCP Server Integrations
- Gorgias / Zendesk Integration
- Shopify Integration
- Recharge / Stay.ai Subscription Management
Support
- Dedicated AI Engineer
- White-glove Onboarding
- Team Training (2 members)
Autonomous Outcomes Based Pricing
- Pay-as-you-go instead of a monthly comittment fee ($2/AO)
- Pre-Pay a comitted amount of autonomous outcomes ($1.50/AO)

Professional

Advanced features

$3,500 with outcomes pricing

Get started

Administration
- Admin Users (8)
- AI Agents (4)
- Integrations (10)
- Ticket Volume (Unlimited)
- Record Storage (Unlimited)
Core Features
- Generative Responses
- Knowledge Base RAG
- Tools / Function Calling
- 90+ Languages
- Agent Analytics
- Agent Responses
- Agent Evaluations
- Escalation Logic
- Agent Orchestration
- Custom Finetuned Models
- Computer Use
- Code Interpreter
- Image Generation
- Memories
MCP Server Integrations
- Gorgias / Zendesk Integration
- Shopify Integration
- Recharge / Stay.ai Subscription Management
- ShipStation Integration
- Google Drive Integration
- Marketplace Integration
- 3PL Integration
Support
- Dedicated AI Engineer
- White-glove Onboarding
- Team Training (2 members)
- 24/7 Slack Support
Autonomous Outcomes Based Pricing
- Pay-as-you-go instead of a monthly comittment fee ($2/AO)
- Pre-Pay a comitted amount of autonomous outcomes ($1.50/AO)

Enterprise

Full platform access

Included with outcomes pricing

Get started

Administration
- Admin Users (Unlimited)
- AI Agents (Unlimited)
- Integrations (Unlimited)
- Ticket Volume (Unlimited)
- Record Storage (Unlimited)
Core Features
- Generative Responses
- Knowledge Base RAG
- Tools / Function Calling
- 90+ Languages
- Agent Analytics
- Agent Responses
- Agent Evaluations
- Escalation Logic
- Agent Orchestration
- Custom Finetuned Models
- Computer Use
- Code Interpreter
- Image Generation
- Memories
- Custom Integration Support
MCP Server Integrations
- Gorgias / Zendesk Integration
- Shopify Integration
- Recharge / Stay.ai Subscription Management
- ShipStation Integration
- Google Drive Integration
- Marketplace Integration
- Netsuite Integration
- 3PL Integration
Support
- Dedicated AI Engineer
- White-glove Onboarding
- Team Training (2 members)
- 24/7 Slack Support
- Priority Support
Autonomous Outcomes Based Pricing
- Pay-as-you-go instead of a monthly comittment fee ($2/AO)
- Pre-Pay a comitted amount of autonomous outcomes ($1.50/AO)

Pricing plan comparison
Administration
	Essential $1,520 with outcomes pricing	Professional $3,500 with outcomes pricing	Enterprise Included with outcomes pricing
Price	Get started	Get started	Get started
Admin Users	1	8	Unlimited
AI Agents	1	4	Unlimited
Integrations	3	10	Unlimited
Ticket Volume	Unlimited	Unlimited	Unlimited
Record Storage	Unlimited	Unlimited	Unlimited
Core Features
Generative Responses	Included in Essential	Included in Professional	Included in Enterprise
Knowledge Base RAG	Included in Essential	Included in Professional	Included in Enterprise
Tools / Function Calling	Included in Essential	Included in Professional	Included in Enterprise
90+ Languages	Included in Essential	Included in Professional	Included in Enterprise
Agent Analytics	Included in Essential	Included in Professional	Included in Enterprise
Agent Responses	Included in Essential	Included in Professional	Included in Enterprise
Agent Evaluations	Included in Essential	Included in Professional	Included in Enterprise
Escalation Logic	Included in Essential	Included in Professional	Included in Enterprise
Agent Orchestration	Included in Essential	Included in Professional	Included in Enterprise
Custom Finetuned Models	Not included in Essential	Included in Professional	Included in Enterprise
Computer Use	Not included in Essential	Included in Professional	Included in Enterprise
Code Interpreter	Not included in Essential	Included in Professional	Included in Enterprise
Image Generation	Not included in Essential	Included in Professional	Included in Enterprise
Memories	Not included in Essential	Included in Professional	Included in Enterprise
Custom Integration Support	Not included in Essential	Not included in Professional	Included in Enterprise
MCP Server Integrations
Gorgias / Zendesk Integration	Included in Essential	Included in Professional	Included in Enterprise
Shopify Integration	Included in Essential	Included in Professional	Included in Enterprise
Recharge / Stay.ai Subscription Management	Included in Essential	Included in Professional	Included in Enterprise
ShipStation Integration	Not included in Essential	Included in Professional	Included in Enterprise
Google Drive Integration	Not included in Essential	Included in Professional	Included in Enterprise
Marketplace Integration	Not included in Essential	Included in Professional	Included in Enterprise
Netsuite Integration	Not included in Essential	Not included in Professional	Included in Enterprise
3PL Integration	Not included in Essential	Included in Professional	Included in Enterprise
Support
Dedicated AI Engineer	Included in Essential	Included in Professional	Included in Enterprise
White-glove Onboarding	Included in Essential	Included in Professional	Included in Enterprise
Team Training (2 members)	Included in Essential	Included in Professional	Included in Enterprise
24/7 Slack Support	Not included in Essential	Included in Professional	Included in Enterprise
Priority Support	Not included in Essential	Not included in Professional	Included in Enterprise
Autonomous Outcomes Based Pricing
Pay-as-you-go instead of a monthly comittment fee	$2/AO	$2/AO	$2/AO
Pre-Pay a comitted amount of autonomous outcomes	$1.50/AO	$1.50/AO	$1.50/AO

Ready to Pay Only for Results?

Let's discuss your volume needs and negotiate the best rates for your business. Our team will help define what constitutes a successful outcome for your specific use case.

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