ResponseCX | Pricing

Outcomes-Based Pricing

Pay Only for Results

No upfront costs. No monthly fees. Just pay for successful customer outcomes. Pre-negotiate your rates based on volume commitments.

Pay-Per-Outcome

Pay only for successful resolutions

Starting at $2.00/per outcome

  • Pay only for results
  • Transparent pricing
  • Monthly invoicing
Get Started

Volume Commitment

Pre-negotiated rates for high volume

As low as $1.50/per outcome

  • Volume discounts
  • Priority support
  • Custom SLAs
Get Started

Enterprise Agreement

Custom pricing for your needs

Contact Us/custom pricing

  • Negotiated rates
  • Dedicated success team
  • White-glove onboarding
Contact Sales

What Counts as an Outcome?

Successful Customer Resolutions

An outcome is counted when your AI agent successfully resolves a customer inquiry without human intervention.

Automated Actions

Includes order modifications, refunds processed, subscriptions managed, and tickets resolved autonomously.

Pre-Negotiated Rates

Work with our team to define what constitutes an outcome for your business and negotiate volume-based pricing.

Example Pre-Negotiated Volume Pricing

Monthly VolumePrice per OutcomeEstimated Monthly Cost
0 - 1,000 outcomes$2.00$0 - $2,000
1,001 - 5,000 outcomes$1.75$1,751 - $8,750
5,001 - 10,000 outcomes$1.50$7,501 - $15,000
10,001+ outcomesCustom PricingContact for quote

* Pricing tiers are cumulative. Higher volume commitments unlock better rates.

Platform Features Included

All outcomes-based pricing plans include full access to our platform

Essential

Core platform access

$1,520 with outcomes pricing

Get started
  • Administration
    • Admin Users (1)
    • AI Agents (1)
    • Integrations (3)
    • Ticket Volume (Unlimited)
    • Record Storage (Unlimited)
  • Core Features
    • Generative Responses
    • Knowledge Base RAG
    • Tools / Function Calling
    • 90+ Languages
    • Agent Analytics
    • Agent Responses
    • Agent Evaluations
    • Escalation Logic
    • Agent Orchestration
  • MCP Server Integrations
    • Gorgias / Zendesk Integration
    • Shopify Integration
    • Recharge / Stay.ai Subscription Management
  • Support
    • Dedicated AI Engineer
    • White-glove Onboarding
    • Team Training (2 members)
  • Autonomous Outcomes Based Pricing
    • Pay-as-you-go instead of a monthly comittment fee ($2/AO)
    • Pre-Pay a comitted amount of autonomous outcomes ($1.50/AO)

Professional

Advanced features

$3,500 with outcomes pricing

Get started
  • Administration
    • Admin Users (8)
    • AI Agents (4)
    • Integrations (10)
    • Ticket Volume (Unlimited)
    • Record Storage (Unlimited)
  • Core Features
    • Generative Responses
    • Knowledge Base RAG
    • Tools / Function Calling
    • 90+ Languages
    • Agent Analytics
    • Agent Responses
    • Agent Evaluations
    • Escalation Logic
    • Agent Orchestration
    • Custom Finetuned Models
    • Computer Use
    • Code Interpreter
    • Image Generation
    • Memories
  • MCP Server Integrations
    • Gorgias / Zendesk Integration
    • Shopify Integration
    • Recharge / Stay.ai Subscription Management
    • ShipStation Integration
    • Google Drive Integration
    • Marketplace Integration
    • 3PL Integration
  • Support
    • Dedicated AI Engineer
    • White-glove Onboarding
    • Team Training (2 members)
    • 24/7 Slack Support
  • Autonomous Outcomes Based Pricing
    • Pay-as-you-go instead of a monthly comittment fee ($2/AO)
    • Pre-Pay a comitted amount of autonomous outcomes ($1.50/AO)

Enterprise

Full platform access

Included with outcomes pricing

Get started
  • Administration
    • Admin Users (Unlimited)
    • AI Agents (Unlimited)
    • Integrations (Unlimited)
    • Ticket Volume (Unlimited)
    • Record Storage (Unlimited)
  • Core Features
    • Generative Responses
    • Knowledge Base RAG
    • Tools / Function Calling
    • 90+ Languages
    • Agent Analytics
    • Agent Responses
    • Agent Evaluations
    • Escalation Logic
    • Agent Orchestration
    • Custom Finetuned Models
    • Computer Use
    • Code Interpreter
    • Image Generation
    • Memories
    • Custom Integration Support
  • MCP Server Integrations
    • Gorgias / Zendesk Integration
    • Shopify Integration
    • Recharge / Stay.ai Subscription Management
    • ShipStation Integration
    • Google Drive Integration
    • Marketplace Integration
    • Netsuite Integration
    • 3PL Integration
  • Support
    • Dedicated AI Engineer
    • White-glove Onboarding
    • Team Training (2 members)
    • 24/7 Slack Support
    • Priority Support
  • Autonomous Outcomes Based Pricing
    • Pay-as-you-go instead of a monthly comittment fee ($2/AO)
    • Pre-Pay a comitted amount of autonomous outcomes ($1.50/AO)

Ready to Pay Only for Results?

Let's discuss your volume needs and negotiate the best rates for your business. Our team will help define what constitutes a successful outcome for your specific use case.