ResponseCX ROI Calculator

See how our AI-powered customer experience platform delivers measurable value by reducing costs and improving support metrics.

Monthly Savings

$0

Estimated monthly cost reduction

ROI

0%

Return on investment

Payback Period

0.8 months

Time to break even

Configure Your Metrics

Fixed cost based on Stateset's Scale plan.

Comparative Analysis

Current Approach

Total Tickets10,000
Total Hours1666.7 hrs
Monthly Cost$25,000
Recommended

ResponseCX

Automated Tickets2,800 (28%)
Manual Tickets7,200
Total Hours1200.0 hrs
Monthly Cost$1,520
Annual Total$18,240

Per-Ticket Model

Cost per Ticket$0.75
Monthly Automation$2,100
Support Cost$1,000
Monthly Cost$3,100
Annual Total$42,200

Your Cost Savings Summary

Monthly Savings$23,480
VS Per-Automation Model$1,580

Monthly Savings

$23,480

Savings Rate

93.9%

VS Per-Ticket

$1,580

Per-Ticket Savings

51.0%

Based on your inputs, ResponseCX would save you approximately $281,760 per year

Total Cost of Ownership Analysis

$
$
$
CategoryWithout ResponseCXWith ResponseCXAnnual Savings
Outsourced CX Support$30,000$0$30,000
Outsourced Development$60,000$0$60,000
Infrastructure Tech$18,000$0$18,000
Total$108,000$22,680$NaN

Total Cost Analysis

$108,000
Current Annual Cost
$64,800
Potential Annual Savings (60%)

Savings Distribution

Your Organization65%
ResponseCX35%
$42,120
Your Annual Savings
$22,680
ResponseCX Cost

Performance Improvements

First Response Time

1
minutes
Previous5 min
80% improvement

Time to Resolution

3
minutes
Previous20 min
85% improvement

Customer Satisfaction

90%
CSAT score
Previous85%

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Join innovative companies leveraging ResponseCX to reduce costs, improve satisfaction, and deliver exceptional customer experiences.